Plants from our own Covey Nurseries are used in all our designs to ensure excellent quality, however as plants are living things occasionally they do not survive the process of transplanting.

A 60-day guarantee is provided for all woody plants (trees and shrubs) and turf. Reasonable growing conditions must be maintained as a provision of the guarantee, including proper irrigation, insect control, Winter protection, and shelter from unreasonable damage from pets or pedestrians.

What is not included in our guarantee:

1. Replacement of any plant when the account is past due or has not been paid according to terms
2. Perennials
3. Vandalism or Force Majeure (e.g. lightning, flooding, hail, abnormal and/or extreme weather conditions such as drought, early and late season severe frosts, damaging winds etc.)
4. Replacement of plants that are damaged or die as a result of insect infestation or disease
5. Replacement of plants/turf that are damaged due to lack of (or over) watering or lack of proper horticultural care including damage from chemical applications etc
6. Replacement of plants that we installed by request in areas that receive a reduced amount of natural rainfall or none at all or plants that are not well suited to our climate or soil conditions. If any of these plants are requested by the client, they will be excluded in writing from our guarantee
7. Turf, where it has been exposed to excessive foot traffic
8. Our guarantee is void if plants are moved

All hard landscaping and water features are guaranteed for a period of one (1) year from the date of installation. Force Majeure (as described above) neglect, improper use or vandalism are not covered by this guarantee.

Plants, turf or materials will be replaced as soon as alternatives are available and as quickly as our schedule permits.

Containers, benches, sheds, pergolas and decking
Items are guaranteed for 30 days from receipt. All exclusions detailed throughout other parts of this guarantee apply. We will endeavour to replace damaged goods as soon as the products are available.